To save this as a PDF: press Ctrl+P (or Cmd+P on a Mac) and choose Save as PDF. Scroll to read. To save a copy, open this page on a computer and print it to PDF.

▲ FireAttend

Staff Guide

Everything you need to get started — how to save the app to your phone, register your details, sign in, and use it every day to clock in & out, share your availability, check your hours and get your payslips. It all runs from your own phone.

🕒
Clock
Clock in & out at work
📆
Availability
Say when you can work
📊
Timesheet
Your hours & rota
💷
Payslips
Your pay, to keep
👤
Me
Your info & documents
Two different links — they are not the same. Your manager emails you a registration link that you use once to fill in your details. After that you use the app link below every day. Put the app link on your home screen, not the registration one — that one stops working as soon as you have used it.
FireAttend · your work attendance appKeep this guide handy

Getting started

1Open the app & put it on your phone

One tap from your home screen, like any other app

Your everyday app link app.firesuite.co.uk/attend

Open that link in your phone's browser, then add it to your home screen. You get a FireAttend icon that opens straight into the app — no address to type, no browser bar, and it remembers you so you stay signed in.

📱 iPhone & iPad

  1. Open the link in Safari. It must be Safari — Chrome on an iPhone cannot add app icons.
  2. Tap the Share button at the bottom — the square with an arrow pointing up.
  3. Scroll down the list and tap Add to Home Screen.
  4. Tap Add in the top-right.
  5. The FireAttend icon is now on your home screen.

🤖 Android

  1. Open the link in Chrome.
  2. A bar may appear saying Add FireAttend to Home screen — tap it and you are done.
  3. If it does not, tap the ⋮ menu (top-right) and choose Add to Home screen or Install app.
  4. Tap Add or Install.
  5. The FireAttend icon is now on your home screen.
▲
▲ FireAttend
Clock in and out at work
▲
FireAttend
Add to Home Screen
Add
Share ⬆ → Add to Home Screen
Already registered? Signing in on a new phone asks for a 6-digit code by email the first time — see step 3.
No smartphone? The same link works on any computer or tablet browser. Everything except the QR scanner works exactly the same.
▲ FireAttend Staff Guide1 · Open the app

Getting started

2Register your details

A one-time form your manager sends you a link for

  1. Open your registration link. Your manager emails it to you. It works once, and only for 14 days — if it has expired, ask them to send a new one.
  2. Fill in your details. Name, address, date of birth, phone numbers and your nationality.
  3. Choose your weekly hours. Either Full time, or a set number of hours a week.
  4. Upload your ID. Everyone adds a clear photo or scan of their passport or driving licence.
  5. Right to work. If you are not a British or Irish citizen, add your gov.uk share code so your manager can check it online.
  6. Emergency contact & bank details. For pay. The sort code fills in as 00-00-00 as you type.
  7. Tax & P45. Tick the starter statement (A, B or C) that fits you, plus any student loans. Add a P45 if you have one.
  8. Create a password. At least 8 characters with an uppercase, a lowercase and a special character (! ? @ #).
  9. Tick the declaration and press Register.
Register
▲ FireAttend
New employee form for your store
Your details
First name(s)
Sara
Surname
Khan
Weekly allowed hours
Full time
Right to work
Upload passport or driving licence
📎 Tap to add a photo or PDF
British or Irish citizen?
No — I'll add my share code
Register
What happens next? Your manager checks your right to work and sets your start date. You will get an email as soon as you are all set — then you can sign in and start clocking in.
If something needs correcting — a share code that has expired, say — your manager sends your form back with a note explaining what to change, and a fresh link. Nothing you already uploaded is lost: fill it in again with the correction and resend.
▲ FireAttend Staff Guide2 · Register

Getting started

3Sign in

Once your manager has set your start date

  1. Open FireAttend from the icon on your home screen (step 1), or go to your store's FireAttend link.
  2. Enter your email & password. You can use your email or your username, then tap Sign in.
  3. First time on a new phone? For your security we email a 6-digit code. Type it in and tick "Trust this device" so you will not be asked again for 60 days.
  4. Forgot your password? Tap "Forgot your password?" and we will email you a link to set a new one.
  5. Change it any time. Once you are in, tap 🔒 Password at the top.
Stay signed in. On your own phone you will usually stay signed in — you will not need to log in every day.
Sign in

Sign in

Use the details you registered with.
Email or user name
sara@example.com
Password
••••••••
Sign in
Forgot your password?

Enter your code

We emailed a 6-digit code to sa***@example.com
1
7
0
2
4
9
☑ Trust this device (don't ask for 60 days)
▲ FireAttend Staff Guide3 · Sign in

Using the app · Tab 1

🕒 Clock — check in & out

Clock in and out from your own phone, at the store

  1. Open the Clock tab. It is the first tab at the bottom.
  2. Tap "Scan to clock in". The camera opens inside the app — this works the same on iPhone and Android.
  3. Point at the store QR code. Line it up in the box. Tap Allow for the camera and location when asked — the location check just confirms you are at the store (you are not tracked otherwise).
  4. You're in! The screen turns green and shows the time you started.
  5. Clock out. At the end of your shift, tap Scan again.
Be at the store. The location check needs you to actually be there — you cannot clock in from home.
Android extra: if your store has an NFC tag, you can just tap your phone to it instead of scanning.
Clock
Hi Sara📍 Exeter
Clocked in
Since 10:32 · 2h 14m
📷 Scan to clock out
Scan the store QR code
🕒Clock
📆Avail
📊Time
💷Pay
👤Me
▲ FireAttend Staff GuideTab 1 · Clock

Using the app · Tab 2

📆 Availability — when you can work

Share next week so your manager can build the rota

  1. Open the Availability tab.
  2. Tick each day you can work. Leave a day unticked to mark it as off.
  3. Pick your start & finish times. Any time between 10:30 and 23:30, in 30-minute steps.
  4. Check your total. "Total offered" shows the hours you have added, next to the hours you are allowed.
  5. Press Save availability. You can update it any time before your manager publishes the rota.
Do it early. Share your availability as soon as you can each week — the sooner it is in, the better your shifts fit.
Availability

Share availability

Week of Mon 10 Aug – Sun 16 Aug
Mon 10 Aug10:30–17:00
Tue 11 Aug12:00–23:30
Wed 12 Aug— off —
Thu 13 Aug17:00–23:30
Fri 14 Aug10:30–17:00
Total offered: 18h · allowed 25h/wk
Save availability
🕒Clock
📆Avail
📊Time
💷Pay
👤Me
▲ FireAttend Staff GuideTab 2 · Availability

Using the app · Tab 3

📊 Timesheet — your hours & rota

What you have worked, and what you are on next week

  1. Open the Timesheet tab.
  2. See your hours. Each day's total plus the week total, worked out automatically from when you clocked in and out.
  3. Look back at other weeks. Use the ‹ and › arrows to check previous weeks.
  4. Next week's rota. Once your manager publishes it, your shift times appear here. If a day shows a time, that is when you are on. "Off" means a day off.
Hours look wrong? Tell your manager — they can correct a punch, and the original time is always kept alongside the correction.
Timesheet
‹ Week of Mon 3 Aug ›
Mon6h 30m
Tue6h 30m
Wed—
Thu7h
Fri7h
Week total27h

📅 Next week's rota

Mon 10 Aug10:30–17:00
Tue 11 Aug17:00–23:30
Wed 12 AugOff
🕒Clock
📆Avail
📊Time
💷Pay
👤Me
▲ FireAttend Staff GuideTab 3 · Timesheet

Using the app · Tab 4

💷 Payslips — your pay, to keep

Every payslip your manager files, in one place, whenever you need it

  1. Open the Payslips tab. It is the 💷 tab at the bottom.
  2. You get an email when a new one arrives. You do not have to keep checking — your manager files it and you are told.
  3. Find the one you want. They are listed newest first, each showing the period it covers and the date it was filed.
  4. Tap View. It opens the PDF, which you can then save or print like any other file on your phone.
  5. They stay here. Old payslips are not removed, so you can come back for one months later.
Useful for more than pay day. Landlords, banks and councils often ask for your last three payslips. They are always here, so you do not need to keep paper copies.
Something missing or wrong on a payslip? Speak to your manager — payslips are produced by payroll, and the app only stores and shares what they file.
Payslips

Your payslips

Payslips your manager has shared with you. Tap View to open or download.
Week ending 23 Aug 2026
Sara Khan - Payslip.pdf · 25 Aug
View
Week ending 16 Aug 2026
Sara Khan - Payslip.pdf · 18 Aug
View
🕒Clock
📆Avail
📊Time
💷Pay
👤Me
▲ FireAttend Staff GuideTab 4 · Payslips

Using the app · Tab 5

👤 Me — your info & documents

See what you registered, and send documents to your manager

  1. Open the Me tab.
  2. Check your details. Your personal info, right-to-work, emergency contact and bank details — all in one place.
  3. Something wrong or changed? A new bank account or phone number, say — just ask your manager and they will update it for you. (You view here; they make changes.)
  4. Upload a document. Give it a title (e.g. "Food hygiene certificate"), choose a photo or PDF, and tap Upload document.
  5. Your manager is told. They get an email straight away and can view what you sent. Your uploads are listed here for you too.
Private & secure. Only you and your managers can see your information and documents.
Me

Your information

What you registered. Need a change? Ask your manager.
Personal
NameIvy Stone
Mobile07700 900020
NationalityBritish
Bank details
Account no.1111 0000

Your documents

Title
Food hygiene certificate
📎 Choose a file
⬆ Upload document
🕒Clock
📆Avail
📊Time
💷Pay
👤Me
▲ FireAttend Staff GuideTab 5 · Me